No Re-Stocking Fees
We offer NO RE-STOCKING FEES for any returns for the first 30 days to virtually assure satisfaction!
FREE SHIPPING for website orders over $95.00, orders under $95.00 ship at a flat rate of only $9.95.
You can rest assured you are buying with confidence because every product is the best possible quality - guaranteed!
Low Price Guarantee
If you happen to find a lower price on any qualifying brand of our products online, we will beat it by 5%!
Our Promise and Commitment
We are committed to providing you the most complete selection of quality hearth products, at amazing prices, from the most customer service representatives in the industry. We are happy to do everything possible to make purchasing at Blazing Glass the best option and we pride ourselves on our Amazing Blazing Guarantee.
How do we do it? It's simple... we offer No Re-Stocking Fees for any and all entire returns for the first 30 days to virtually assure you customer satisfaction! Please read details on our returns page here.
We also offer Free Shipping for website orders over $95.00, orders under $95.00 ship at a flat rate of only $9.95.
When you purchase from Blazing Glass, you can rest assured you are purchasing Premium Quality with confidence because every single product we sell is the best possible quality - guaranteed! Our unsurpassed buying power allows us to source products from the most reputable manufacturers in the industry at exceptionally low prices and furthermore, every single product we ship is processed through a rigorous inspection process before it leaves the warehouse. At Blazing Glass, we stand with pride behind the quality and authenticity of our products we sell. If for any reason you are not completely satisfied with your purchase, we welcome you to return to us.
Our Low Price Guarantee insures if you find a lower price on any brand of qualifying products we will beat it by 5%! Price requests from Blazing Glass are handled via phone only and honored before the time of purchase. Just tell us about the lower price that is still in effect that you want us to beat. We will then verify and review the price, it's that simple!
The following are guidelines and limitations:
- The prices on BlazingGlass.com and product brands* will be matched
- Our customers must provide the online price and retailer
- The item must be currently in-stock at the U.S. based online retailer’s website at the time the request for the price match is made
- The item must by the following brands below*
- We reserve the right to verify the price of the identical, in-stock item at the online retailer’s website (i.e., size, model, quantity, brand, color)
- We will limit quantities to one-per-customer, per item, per day
- The Blazing Glass Representative has the final decision for matching an online price
We do not honor:
- Prices from marketplaces and third-party sellers
- Prices from auctions or requiring memberships
- Prices that cannot be determined independent of other items, e.g., fees, shipping charges
- Percent off or dollar off if the item's price cannot be determined independent of other items, fees or charges
- Bundle offers, Instant Rebates, Mail-in Offers, Offers that include financing
- Prices that require minimum quantity purchases
- Clearance, Close out, Liquidation, Special Hour/Flash/Limited Quantity offers
- Damaged, Used or Refurbished items
- Misprinted or inaccurate prices
- Online price match is not available in Alaska, Hawaii and Puerto Rico
*Product brands are limited to the following: American Fireglass